Terms & Conditions

Last updated : June 5, 2025

Our Terms & Conditions Clear & Fair for Everyone

Terms & Conditions

Understanding Our Terms & Conditions

At HYPERMESH, transparency and fairness are at the core of how we work. These Terms & Conditions outline the rules, responsibilities, and mutual expectations between you (our valued client) and us. By using our website or purchasing our services, you agree to follow these terms to ensure a respectful and professional experience for both parties.

Please take a moment to review this policy carefully. If you have any questions or need clarification, feel free to contact our support team  we’re always happy to help!

Who We Are

We’re HyperMesh  a creative team offering

  • Branding & Identity

  • Digital Marketing

  • Video Editing

  • 3D Design

  • Website Design & Development

  • Custom Order Processing

Our goal is to deliver high-quality, custom solutions to help your business stand out.

Using Our Services

To use our services, you must

  • Be 18 years or older (or legally allowed in your country).

  • Provide accurate and complete project details.

  • Follow our policies and use our services responsibly.

Payments & Orders

  • We keep payments simple and secure:

    • All prices are clearly stated before you order.

    • We process payments through PayHere (we don’t store your payment info).

    • Once work has started, all sales are final   please see our Return Policy for full details.

    We’ll always communicate clearly about what’s included in your service before we begin.

Revisions & Satisfaction

We want you to love what you get!

If something needs adjusting, we offer reasonable revisions depending on your service. Just let us know within 7 days of delivery. We’re here to make it right (within the original scope of work).

Your Responsibilities

Here’s how you can help make your project a success

  • Provide timely feedback and necessary materials (like your logo or text).

  • Be honest about your needs and expectations.

  • Respect the timelines agreed upon (we’ll do the same!).

Our Work & Ownership

We put a lot of effort into our creative work. Once the project is delivered and fully paid for, you can use it for your intended purpose.

But just a heads-up :

  • You can’t resell or redistribute our work without permission.

  • We may showcase the final designs in our portfolio unless you ask us not to.

Fair Use & Good Vibes Only

Please don’t use our site or services for anything shady, spammy, or harmful. We reserve the right to refuse or stop service if :

  • There’s misuse or abuse of our platform

  • Any illegal activity is involved

  • There’s a violation of these Terms

Let’s keep things fair, respectful, and professional

Third-Party Services

We use trusted tools like Google Analytics and PayHere to help run our business. When using those tools (like during payment), their terms will also apply.

Limitation of Liability

We always strive for excellence, but we can’t be responsible for

  • Delays due to things beyond our control (like tech issues or natural disasters)

  • Losses related to your business or data

  • Anything outside the agreed-upon service

If something goes wrong on our end, our liability is limited to what you paid for the service.

Canceling or Ending the Service

You’re free to stop using our services anytime. If you want to cancel a project, it must be before work begins. Once we’ve started, our no-refund policy kicks in.

We may also pause or end service if there’s a violation of these terms.

Keeping Things Updated

These Terms might change as our business grows. If we make major changes, we’ll post them here with a new “last updated” date. Using our website after that means you’re cool with the changes.

Contact for Disputes

If you believe your case qualifies for an exception, please contact us 
Email : contact@hypermesh.tech
Live Chat : Use the chat icon on our website to speak with our team directly.

Have questions about
your privacy?

Our dedicated team is here to provide clear and prompt answers. We prioritize transparency and your trust.